Privacy Policy
Last Updated 01 April 2025
At HERONIC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theheronicstore.com or purchase our products. By using our site, you consent to the practices described herein.
1. Information We Collect
We may collect the following information:
Personal Data: Name, email, shipping/billing address, phone number, and payment details (processed securely via WooCommerce/Payment Gateways).
Usage Data: IP address, browser type, pages visited, and device information (via cookies and analytics tools like Google Analytics).
User Content: Product reviews, survey responses, or correspondence with our team.
2. How We Use Your Information
Your data is used to:
Process orders, deliver products, and provide customer support.
Improve our website, products, and services.
Send transactional emails (order confirmations, shipping updates) and marketing communications (if opted in).
Comply with legal obligations (e.g., tax laws).
3. Sharing Your Information
We do not sell your data. Limited sharing may occur with:
Service Providers: Payment processors (e.g., PayPal, Razorpay), shipping carriers, and IT support.
Legal Authorities: Only if required by law (e.g., fraud prevention).
4. Cookies & Tracking Technologies
Cookies: Small files stored on your device to enhance site functionality (e.g., cart retention). You can disable cookies via browser settings, but some features may not work.
Third-Party Tools: Google Analytics (anonymous usage data) and Facebook Pixel (ad targeting, if used).
5. Data Security
We implement measures like SSL encryption and secure payment gateways to protect your data. However, no online transmission is 100% secure – you provide information at your own risk.
6. Your Rights
Depending on your location, you may:
Access, correct, or request deletion of your personal data.
Opt out of marketing emails (via unsubscribe link).
Withdraw consent for data processing (contact us at contact@theheronicstore.com).
7. Retention Period
We retain your data only as long as necessary for order fulfillment, legal compliance, or business purposes.
8. Third-Party Links
Our site may link to external websites (e.g., Instagram). We are not responsible for their privacy practices.
9. Children’s Privacy
Our products and website are not intended for children under 13. We do not knowingly collect their data.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.
11. Contact Us
For questions or requests regarding your privacy, email us at:
Email: [contact@theheronicstore.com]
Address: THE HERONIC CARE, SF No 113, 5A 1A Site No. 2, Rammuni Nagar, Kasipalayam, Tirupur, India, 641606, India