Shipping & Delivery Policy
Last Updated 01 April 2025
At HERONIC, we ensure your orders are delivered safely and efficiently. Please review our shipping and delivery guidelines below.
1. Order Processing Time
Orders are processed within 1-3 business days (excluding weekends and public holidays).
During sale periods or high demand, processing may take slightly longer.
2. Shipping Options & Delivery Time
Domestic Shipping (Within India)
| Shipping Partner | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard Shipping | 3-7 business days | No |
| Express Shipping* | 2-4 business days | No |
*Additional charges apply for express shipping.
3. Shipping Charges
Free Shipping: Available on orders above [₹500/$X] (India only).
Flat Rate Shipping: [₹50/$X] for orders below the free shipping threshold.
4. Undelivered/Lost Packages
If your order is delayed or lost in transit, contact us at contact@theheronicstore.com with your order details.
We will assist in tracking or reshipping your order (if applicable).
5. Address & Delivery Instructions
Ensure your shipping address is complete and accurate.
Provide landmarks or contact numbers for smoother delivery.
HERONIC is not responsible for delays due to incorrect addresses.
6. Multiple Shipments
If your order contains multiple items, they may be shipped separately based on availability.
7. Contact Us
Address: THE HERONIC CARE, SF No 113, 5A 1A Site No. 2, Rammuni Nagar, Kasipalayam, Tirupur, India, 641606, India
Business Hours: [e.g., Mon-Sat, 10 AM – 6 PM IST]